Miniseries Part I: The Courtship
Posted by: Paul D'Angelo
At NYC Devshop, we are fortunate to enjoy great relationships with all of our clients. This isn't just because we are a fun, charming, highly skilled and devastatingly good looking group, although it helps! Rather, these relationships are built through a consistent effort to communicate openly and transparently with our clients, and always work with their best intentions in mind. All of our relationships start out differently, as our clients come to us from a variety of skill sets, technical sophistication and past experiences. To best prepare you, our future collaborators and clients of Devshop, for what to expect Devshop is sharing a 6 part miniseries to walk you through the development process, from first meetings to final handoff, and everything in between.
Episode I of our thrilling anthology outlines the very beginning of our journey; The Courtship. Our clients come to us from a variety of industries and company sizes, with needs ranging from simple add-on features to massive rebuilds. The key to us identifying what your needs are, and how we can help, is what kind of information we are given early on. If someone comes to us with an idea that has not been written down, has not been thought through, and does not include a solid business strategy around it, our options are limited to say the least! The more details that you provide when approaching Devshop, the more accurately we can estimate expected work and the more successful our relationship will be.
After the "discovery" phase, we then dissect what information we have to create an initial plan, reiterating what we understand the idea to be and outlining the features needed for us to deliver on our end. This also allows us to provide an initial estimate to you. This number is rarely the final number! It simply serves as a baseline where, for X amount, you will get Y features, in approximately Z weeks. If you are looking to hire a development team, being honest about your budget is an enormous help, as well as an effective way to test trust and streamline the process. No company that wants to stay open for business long will use a high budget to gouge a client, and if your budget is tight, it allows us to scope the project accordingly by "punting" non-essential features to future versions, providing a more workable estimate and preventing sticker shock.
After a follow up meeting where the initial proposal is broken down and discussed in greater detail, we go on to make any necessary adjustments and submit our final proposal. We take great pride in establishing our high touch customer service early in the proposal process. Going the extra mile in not just regurgitating what potential clients think they want, but also helping them in vetting what it is that they need and outlining a proposal to build it for them. It is one of the cornerstones of our value proposition. Any company can provide carefully curated referrals and examples of work, however at Devshop we feel actions speak louder than words.
After the final proposal has been reviewed, potential clients typically come running to our office, ready to sign the dotted line, and some even ask if they can name their firstborn Devshop. It's always flattering, however we would never want to burden any youngsters with such epic awesome. Once the administrative work is done, it's time to move on to the next leg of the journey, Episode II, the Kickoff.